Personal identification information
We may collect personal identification information from you in two ways, when you place an order or when you have a question or provide feedback. You may be asked for, only when appropriate, name, email address, mailing address, phone number, and/or credit card information. We will collect personal identification information from you only if you voluntarily submit such information to us. We will never sell, trade, or rent your information.
Non-personal identification information
When you browse our website we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser, operating system, and internet service provider utilized.
Web browser cookies
Web Hydroponics may use “cookies” to enhance your experience, all of which come from WordPress (what we used to build our site) and its plug-ins (Twitter feed, Shopping Cart, and Google Analytics). The cookies we use are to increase efficiency and performance of our website and how you purchase our products.
How we use collected information
Web Hydroponics may collect and use your provided personal information for the following purposes:
– To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
– To improve our site
We may use feedback you provide to improve our products and services.
– To process payments
We may use the information you provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.
Sensitive and private data exchange on our site happens over a SSL secured communication channel and is encrypted and protected with digital signatures (AES-128 bit SSL encryption).
Your personal information
We do not sell, trade, or rent your personal identification information to others. We may use third party service providers to help us operate our business and our website or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.